Frequenty Asked Questions2024-08-09T07:59:53+00:00

Your Questions, Our Expertise

Frequently Asked Questions

Find Answers to Common Questions About Our Hardwood Flooring Services

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What are the payment options?2024-08-09T07:46:20+00:00

We accept various payment methods, including credit cards, checks, and financing options for larger projects. We can discuss payment plans during the consultation to best suit your needs.

How do I schedule an appointment?2024-08-09T07:45:52+00:00

You can schedule an appointment by calling us directly, filling out our contact form on the website, or sending us an email. We’ll arrange a convenient time for your free consultation.

What areas do you serve?2024-08-09T07:45:28+00:00

We are based in Woodland Hills and proudly serve both residential and commercial clients in the surrounding areas, including neighboring cities with high-end homes and businesses, such as Calabasas, Hidden Hills, West Hills, Agoura Hills, Tarzana, Encino, Sherman Oaks, and Malibu.

Do you offer warranties on your flooring installations?2024-08-09T07:44:02+00:00

Yes, we provide warranties on our workmanship to ensure that your flooring is installed to the highest standards. Specific warranty details are discussed during the consultation.

Are your services insured?2024-08-09T07:43:41+00:00

Absolutely. MPS Floors is fully insured, ensuring that all of our work is protected, giving you peace of mind throughout the entire process.

Can you repair damaged hardwood floors?2024-08-09T07:43:22+00:00

Yes, we offer comprehensive repair services for hardwood floors, including fixing scratches, dents, and water damage. We can assess the extent of the damage and recommend the best course of action to restore your floors.

How should I care for my hardwood floors?2024-08-09T07:43:00+00:00

We recommend regular sweeping or vacuuming to remove dirt and debris, using a damp mop with a hardwood floor cleaner, and avoiding harsh chemicals or excessive water. We also suggest placing mats in high-traffic areas and using furniture pads to prevent scratches.

Is engineered hardwood better than solid hardwood?2024-08-09T07:42:15+00:00

Both engineered and solid hardwood have their benefits. Engineered hardwood is more stable and resistant to moisture, making it ideal for areas like basements. Solid hardwood offers the timeless appeal of natural wood and can be refinished multiple times. The best choice depends on your specific needs and environment.

What is the difference between refinishing and recoating?2024-08-09T07:41:55+00:00

Refinishing involves sanding down the existing floor to remove imperfections and applying a new stain and finish, ideal for heavily worn floors. Recoating, on the other hand, involves applying a new layer of finish without sanding, perfect for maintaining floors with minor wear.

Do you provide free estimates?2024-08-09T07:41:25+00:00

Yes, we offer free in-home consultations and estimates to assess your specific flooring needs and provide an accurate quote for your project.

How long does the installation process take?2024-08-09T07:40:52+00:00

The duration of the installation process varies depending on the size and complexity of the project. Typically, a standard installation can take anywhere from a few days to a week. We provide detailed timelines during our initial consultation.

What types of hardwood flooring do you offer?2024-08-09T07:40:16+00:00

We offer a wide range of hardwood flooring options, including solid hardwood, engineered hardwood, pre-finished, and unfinished varieties, each customizable to suit your style and space.

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